All warranty claims must be directed to the retail store
where the EYE HORTILUX product was purchased.
EYE HORTILUX Grow Lamps
1-year warranty from the date of purchase
EYE Lighting International of North America (“EYE Lighting”) warrants HORTILUX lamps to be free from defects in material and workmanship provided that such lamps are operated on ballasts and luminaries that meet all applicable ANSI specifications or, where no ANSI specifications exist, Iwasaki Electric and EYE Lighting specification.
EYE HORTILUX e-Ballasts
3-year warranty from the date of purchase
EYE Lighting International of North America (“EYE Lighting”) warrants HORTILUX e-Ballasts to be free from defects in material and workmanship provided that such e-ballasts are operated to Iwasaki Electric and EYE Lighting specifications as written on the Installation Instruction Sheet within the ballast packaging.
EYE HORTILUX HID Grow Light Systems
3-year limited warranty from the date of purchase
EYE Lighting International of North America (“EYE Lighting”) warrants HORTILUX HID Grow Light Systems from mechanical components to be free of defects in material and workmanship if used under normal operating conditions for period of (3) years from the original date of purchase. If the product shows any defects within this period and that defect is not due to user error or improper use EYE Lighting shall, at its discretion, either replace or repair the system using suitable new or reconditioned parts.
EYE HORTILUX LED Grow Light Systems
3-year limited warranty from the date of purchase
EYE Lighting International of North America (“EYE Lighting”) warrants HORTILUX LED Grow Light Systems to be free from defects in material and workmanship. LEDs are guaranteed to maintain 90% or better light output for 3 years during normal operation. All warranty claims must be directed to the retail store where the EYE HORTILUX product was purchased.